For general information and/or questions, email tinac@vbcassdhd.org or call 269-621-3143 ext 1336. When sending an email, be sure to put in subject line as much information as possible. Doing this will help us determine what questions/requests are legitimate.
For Customer Service/Complaints contact: Administration at 269-621-3143, ext 1251 to leave a detailed confidential message or ext 1336 to speak with the Administrative Assistant.
Whenever you feel you have a valid complaint regarding the handling of your protected health information, download the form below and follow all instructions:
HIPAA (Health Insurance Portability and Accountability Act) Privacy Complaint Form and Instructions
Lawrence
260 South Street
Lawrence, MI 49064
(269) 621-3143
For clients calling long distance, dial toll free (800) 210-1921
Map
Dowagiac
302 S. Front Street
Dowagiac, MI 49047
(269) 782-0064
For clients calling long distance, dial toll free (800) 210-1921
Map